Returns & Exchanges
Due to the perishable nature of our protein-infused baked goods, we cannot accept physical returns of food items once they have shipped. However, we are committed to your satisfaction and will offer a replacement or store credit if your order arrives damaged or incorrect.
Document the Issue
Take clear photos of the damaged product, the packaging, and the shipping label within 48 hours of delivery.
Contact Support
Email our customer care team with your order number and the attached photos to initiate a claim for your perishable items.
Internal Review
Our quality assurance team will review your request within 2 business days to verify the issue and process a resolution.
Receive Resolution
Once approved, a replacement shipment will be prioritized for baking or a digital store credit will be issued to your account.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing