Frequently Asked Questions
Everything you need to know about our protein-packed treats.
How should I store my ProDough treats?
To maintain maximum freshness, we recommend storing your protein bakes in a cool, dry place. For extended shelf life, you can refrigerate them for up to 2 weeks or freeze them for up to 3 months.
What is the typical shipping time for orders?
We bake our products in small batches to ensure quality. Orders are typically processed within 1-3 business days, and standard shipping usually takes 2-5 business days depending on your location.
Are your products gluten-free or vegan?
While we offer specific lines that are gluten-friendly and plant-based, please check the individual product descriptions for full ingredient lists and allergen warnings as our facility handles whey, nuts, and wheat.
Can I track my delivery?
Yes! Once your order has been dispatched, you will receive an email with a tracking number and a link to monitor your package's progress.
What is your return policy for food items?
Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or if there is an error, please contact our support team within 48 hours for a replacement or refund.
Do you offer subscription options?
Absolutely. You can choose to subscribe to your favorite flavors on each product page to save 10% on every order and set your preferred delivery frequency.